Penentuan Critical Parts Alat Bantu Pemeras Santan Menggunakan Quality Function Deployment Fase Kedua


  • Yuswono Hadi Universitas Ma Chung
  • Ahmad Faishal Dahlan Universitas Ma Chung



Quality Fucntion Deployment Second Phase, QFD, Part Specification, Critical Part, Coconut Milk Machine


Some previous studies used QFD first phase method to obtain customer satisfaction of coconut milk squeezer machines, as follows: accelerates extortion process, reduces fatigue, easy to use, optimizes the output, strong construction, rustproof materials, compact design, easy to move, and hygienic. Study developing of the squeezer machine of coconut milk is required to deploy customer satisfaction into two parts including specifications and critical parts by using QFD second phase. There are 15 part specifications that obtained by discussing and interviewing with the experts. Then, 4 part specifications such as motor, pressing mechanism, production step, pressing strength, and volume of the cylinder were selected as main part to be used for QFD second phase. While there were 10 critical parts was derived from selected part specification such as pressure strength, hydraulic system, ON/OFF push button, cylinder clamps, the power and voltage that used for the machine,  the piston holder material, and its diameter.


Ahmad Faishal Dahlan, 2016, Penentuan persyaratan teknik dan critical part alat bantu pemeras santan, menggunakan QFD Fase Pertama dan Kedua, Skripsi, Fakultas Sains dan Teknologi, Universitas Ma Chung, Malang

Bazarado, M., 2014, Perancangan Atribut Produk Olahan Wortel Menggunakan Metode Quality Function Deployment (QFD) Tahap Kedua, Skirpsi, Teknik Industri, Universitas Ma Chung, Malang.

Sriwahyuni, W., 2006, Analisis Diversifikasi Produk Minuman Pada CV Fauzi Kabupaten Bekasi Propinsi Jawa Barat Menggunakan Metode Quality Function Deployment, Skirpsi, Ekstensi Manajemen Agribisnis, Institut Pertanian Bogor, Bogor.

Halim, Veronica., Yurida Ekawati. 2014. Perencanaan Produk Olahan Wortel Menggunakan Metode Quality Function Deployment (QFD). Jurnal Symbol. Vol. 1 No. 1. pp 57-67. ISSN : 9772356441035. Universitas Ma Chung. Malang

Rahman, Abdul., Heri Supomo. 2012. Analisa Kepuasan Pelanggan pada Pekerjaan Reparasi Kapal dengan Metode Quality Function Deployment (QFD). Jurnal Teknik ITS. Vol. 1. No. 1. pp 297-302. ISSN : 2301-9271.